These cards summarise the key pillars of our data protection approach. They do not replace the full Privacy Policy below — all players are required to read the complete document.
Every connection between your device and the Cuci88 platform is protected by 256-bit SSL/TLS encryption. Your login credentials, personal details, and transaction data are never transmitted in plaintext.
Cuci88 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data belongs to you — we treat it that way.
You have the right to access, correct, and request deletion of your personal data at any time. Submit your request to our support team and we will respond within 30 days.
We only collect personal information that is strictly necessary for account registration, payment processing, identity verification, and improving your experience on the platform.
Personal data is retained only for as long as is necessary for the purposes it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised.
In the unlikely event of a data breach affecting your personal information, Cuci88 will notify affected players promptly and take all necessary steps to mitigate the impact and prevent recurrence.
This Privacy Policy ("Policy") describes how Cuci88 ("we", "us", "the Company") collects, uses, stores, and discloses personal information about individuals ("you", "Player", "User") who access or use the online gaming platform at https://cuci88.cam ("the Platform"). Cuci88 provides online casino gaming and sports betting services to players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam.
We are committed to handling your personal information responsibly, lawfully, and with full respect for your privacy. This Policy has been drafted to reflect our obligations under applicable data protection principles and to give you a clear, transparent account of how your information is managed throughout your relationship with Cuci88.
By registering an account, accessing the Platform, or continuing to use our services after any update to this Policy, you acknowledge that you have read and understood its contents. If you do not agree with how we process your data, please discontinue use of the Platform and contact our support team to close your account.
Scope: This Policy applies to all personal data processed by Cuci88 in connection with the Platform, regardless of the device used to access it or the country from which you access it. It covers data collected via the website, live chat, email correspondence, payment processing, and any other interaction with Cuci88 services.
For the purposes of this Policy, the following terms shall be construed as follows:
Cuci88 collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., MyKad, passport) | Registration; KYC verification |
| Contact Data | Email address, mobile number, residential address, city (e.g., Kuala Lumpur, Johor Bahru) | Registration; account updates |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), cryptocurrency wallet addresses, transaction history (MYR deposits & withdrawals) | Deposit; withdrawal; KYC |
| Gaming Activity Data | Wagers placed, game selections, bet amounts, win/loss records, session duration, platform feature usage | Ongoing platform use |
| Technical Data | IP address, browser type and version, device type, operating system, time zone, cookies | Automatic — on every visit |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Support interactions |
| Verification Documents | Copies of identity documents, proof of address, selfie with ID (where required) | KYC; fraud prevention checks |
We collect personal data through the following channels:
You provide personal data to us directly when you register an account, complete the KYC verification process, make a deposit or withdrawal, communicate with our support team, or respond to a promotion. All information you supply at these points is collected with your active participation.
Certain technical data is collected automatically each time you access the Platform. This includes your IP address, browser fingerprint, session timestamps, device identifiers, and navigation behaviour within the Platform. This data is collected using cookies and similar technologies (see Section 10 for full details).
We may receive data about you from third-party service providers, including identity verification agencies, payment processors (such as FPX and DuitNow network partners), fraud detection services, and analytics providers. Any third-party data is processed in accordance with the same standards set out in this Policy.
Cuci88 processes your personal data for the following specific and lawful purposes:
Each instance of personal data processing carried out by Cuci88 is underpinned by one or more of the following legal bases:
Cuci88 does not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:
We engage carefully selected third-party service providers to assist in the operation of the Platform — including payment processors, KYC verification agencies, cloud hosting providers, cybersecurity vendors, and analytics tools. These providers access your data solely to perform their contracted services and are bound by strict data processing agreements.
We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, court order, or where we believe such disclosure is necessary to prevent illegal activity, protect the safety of persons, or defend Cuci88's legal rights.
In the event of a merger, acquisition, asset sale, or restructuring involving Cuci88, your personal data may be transferred to the acquiring entity. You will be notified of such a transfer if it materially affects the processing of your data.
No Marketing Sharing: Cuci88 does not share your personal data with third-party advertisers, affiliate marketers, or data brokers for their independent marketing purposes. Any communication you receive from Cuci88 comes directly from us.
We retain personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulation. The following general retention periods apply:
On expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with you.
Cuci88 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include, but are not limited to:
While we apply stringent safeguards, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we will notify you promptly in the event of any breach that poses a risk to your rights and freedoms.
The Cuci88 Platform uses cookies and similar tracking technologies to deliver its services, personalise your experience, and gather analytical data. The following types of cookies may be placed on your device:
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the availability of features on the Platform. For further information, refer to the cookie management section within your browser's privacy settings.
Subject to applicable law, you have the following rights in relation to the personal data that Cuci88 holds about you. To exercise any of these rights, please contact our support team (see Section 15). We will respond to verified requests within 30 days.
Request a copy of the personal data we hold about you and information about how it is being processed.
Request correction of any inaccurate or incomplete personal data held in your account profile.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that we restrict processing of your data — for example, while a dispute about its accuracy is being resolved.
Request a machine-readable copy of personal data you provided to us, so that you can transfer it to another service provider.
Object to processing based on legitimate interests, or to processing for direct marketing purposes. Your objection to marketing will be actioned immediately.
Cuci88 may be required to verify your identity before processing any data rights request. Certain rights may be limited where processing is required to comply with a legal obligation or to defend legal claims.
The Cuci88 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21 years of age, you must not use the Platform or submit any personal information to us.
If Cuci88 becomes aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the relevant personal data, and handle any funds in accordance with applicable law and our Terms and Conditions.
If you believe that a minor has registered on the Platform, please contact our support team immediately at [email protected] so that we can take prompt action.
Cuci88 operates with the support of service providers located in various countries. As a result, your personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place — such as binding contractual obligations on the recipient — to ensure that your data continues to receive a level of protection consistent with this Policy.
By using the Platform, you acknowledge and consent to the transfer of your personal data to countries where data protection laws may differ from those in Malaysia, provided that Cuci88 has implemented appropriate safeguards as described above.
Cuci88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, our data practices, or the services we offer. The revised Policy will be published on this page with an updated effective date. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed of how your data is protected.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the Cuci88 data protection team through any of the following channels:
We will acknowledge receipt of your request promptly and aim to resolve all data-related enquiries within 30 calendar days. Complex requests may require additional time, in which case we will inform you of the expected timeline.
By using the Cuci88 Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is effective as of 1 January 2026.
Our support team is available around the clock for privacy-related queries, data access requests, and any other questions about how Cuci88 handles your information.
For players aged 21 and above only. Please gamble responsibly.